We are Poly-Jet LLC. We provide our services in Dubai and worldwide. This Privacy Policy explains how we handle your personal information when you visit our website https://poly-jet.com/ or use our services.
What information we collect
We may collect:
  • Your name, email, and phone number (when you contact us or request services);
  • Technical information like your IP address, browser type, and pages you visit (through cookies and analytics tools).
We do not collect sensitive personal information unless you provide it to us directly for a clear purpose.
Why we collect it
We use your information to:
  • Provide our services;
  • Answer your questions and communicate with you;
  • Send updates, promotions, and news (only if you agree).
You can unsubscribe from emails anytime.
How we protect your data
We use security measures to keep your personal data safe. We don’t sell or rent your information.
We only share it with:
  • Service providers who help us operate the website (like hosting or analytics);
  • When required by UAE law.
Your rights
Under UAE law, you can:
  • Ask for a copy of your personal data;
  • Correct or update it;
  • Ask us to delete it;
  • Stop us from using it for marketing;
  • Withdraw your consent at any time.
Just email us at [your email address].

Cookies
We use cookies to make our site work better and understand how visitors use it. You can disable cookies in your browser settings.
Data storage & transfers
We keep your personal data only as long as necessary for our services or as required by law.
If we send data outside the UAE, we make sure it’s protected by legal safeguards.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be on https://poly-jet.com/privacy.

Privacy Policy (Full)1. Introduction
1.1. This Privacy Policy is drafted in accordance with Federal Decree‑Law No. 45 of 2021 on the Protection of Personal Data ("PDPL") of the United Arab Emirates, effective January 2, 2022. It determines the procedures and security measures implemented by Poly‑Jet LLC ("Operator") for the processing of personal data of users of the website https://poly-jet.com/. uaelegislation.gov.ae+5UAE+5DataGuidance+5
1.2. Our primary goal is to ensure the protection of fundamental rights and freedoms of individuals when processing their personal data, including the right to privacy.
1.3. This Policy applies to all information regarding visitors residing in the UAE or using our services in the UAE.
2. Definitions
  • PDPL – refers to Federal Decree‑Law No. 45 of 2021 and its Executive Regulations.
  • Operator – Poly‑Jet LLC, responsible for determining the purpose and means of processing personal data.
  • Personal Data – any information relating to an identified or identifiable individual.
  • Data Subject – any natural person whose personal data is processed.
  • Processing – any operation performed on personal data, such as collection, recording, storage, use, transfer, erasure, etc. https://secureprivacy.ai/PwC+2practiceguides.chambers.com+2
  • Data Protection Officer (DPO) – the individual appointed to oversee compliance with PDPL where required. uaelegislation.gov.ae
3. Scope and Applicability
3.1. This Policy applies to all processing of personal data of individuals located in the UAE, including those using our website or services from within the UAE, irrespective of where the Operator is located. DataGuidance+7Amazon Web Services, Inc.+7onetrust.com+7
3.2. The PDPL does not apply to processing governed by specific laws (e.g. health or banking), or within financial free zones (DIFC / ADGM), unless otherwise stipulated. UAE+5Amazon Web Services, Inc.+5DLA Piper Data Protection+5
4. Legal Basis for Processing
4.1. Personal data is processed only when there is:
5. Data Subject Rights
Under the PDPL, individuals have the following rights:
6. Data Processing Purposes
We process personal data for the following purposes:
  • To provide and improve our services;
  • To communicate via email or phone as requested;
  • To send notifications about promotions, updates, or events—with the option to unsubscribe at any time.
7. Consent and Withdrawal
7.1. Consent, where required, must be freely given, specific, informed, and unambiguous. protiviti.com
7.2. Data Subjects may withdraw consent at any time via email to [your contact email], at no cost and as easily as giving consent.
8. Data Security and Breach Notification
8.1. We implement appropriate technical and organizational security measures to protect personal data. PwC+1
8.2. In the event of a data breach that risks the confidentiality, integrity, or security of personal data, we will notify the UAE Data Office and the affected Data Subjects, as required by PDPL. onetrust.com+7uaelegislation.gov.ae+7practiceguides.chambers.com+7
9. Cross-Border Data Transfers
9.1. Transfers outside the UAE are permitted if:
10. Records and Impact Assessment
10.1. We maintain a Record of Processing Activities including details such as categories of data, purposes, data recipients, retention periods, and security measures. PwC
10.2. For high-risk processing (e.g. profiling, large-scale or sensitive data), we conduct Data Protection Impact Assessments (DPIAs). https://secureprivacy.ai/
11. Data Protection Officer (DPO)
11.1. A DPO is appointed when required (e.g., high-risk processing or large volumes of sensitive data). https://secureprivacy.ai/
11.2. The DPO’s contact information will be available for data subject queries and from the UAE Data Office.
12. Third-Party Processors
We may engage third parties (e.g., hosting providers, analytics tools). We ensure that they adhere to PDPL requirements and implement contractual safeguards. protiviti.comonetrust.com
13. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.
14. Contact Information and Complaints
Data Subjects can contact us regarding any inquiries, corrections, or complaints at [email address].
A complaint can also be lodged with the UAE Data Office, in line with applicable grievance procedures. practiceguides.chambers.com
15. Policy Updates
We may update this Privacy Policy to reflect changes in law or our practices. The latest version will always be available at https://poly-jet.com/privacy.